Returns & Exchanges

At Skin Bunny UK, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy for unused and unopened products. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution for refunds or replacements.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Safely pack the items in their original, unopened packaging to ensure they are protected during transit and include your order slip inside.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking number for your records.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.